About Us

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The idea for The Funeral Companion began during the COVID-19 pandemic while I was working as a funeral arranger for a new online funeral company.

Alongside supporting families, I was helping to build a comprehensive database covering all the 32 London boroughs. My role was to research and organise practical information on cemeteries, crematoria, hospitals, coroners, mortuaries and other services. 

As the project grew, I jokingly began referring to it as "my funeral companion."
Before the project could be completed though, the company folded and months of research were packed away in a cupboard, where they remained for several years.

Then, in July 2026, while having a clear out, I found the folder again and almost threw it away. But, instead, I stopped and looked through all the work I'd spent so many hours compiling and asked myself one simple question: "Could this still help someone?" That moment changed everything. That was when the idea of The Funeral Companion becoming a website was born.

I realised the research could become much more than an internal database. It could become a free, independent website offering clear, practical guidance to people facing one of the most difficult times in their lives.

The Funeral Companion is now part of Hadamley Information Services, which I founded to make clear, practical information and free independent resources easier to find. It remains a dedicated resource for people navigating funeral arrangements, bereavement and loss.

Everything on this website is guided by our P.I.S.C.E.S. principles. 

We strive to be: 
Practical, 
Informative, 
Supportive, 
Clear, 
Empathetic and 
Sensitive in every guide, article and resource we create.

But our goal isn't simply to provide information. We want every visitor to leave feeling C.R.I.S.P.:

Confident to take the next step.
Reassured that they're not alone.
Informed with clear, reliable guidance.
Supported throughout their journey.
Prepared for whatever comes next.

If you leave this website feeling CRISP, then The Funeral Companion has achieved exactly what it was created to do.


Thank you for visiting. 


With warm wishes,
Tracey 
Founder of The Funeral Companion

Last reviewed July 2026
Hi, I’m Tracey, founder of Hadamley Information Services and The Funeral Companion.
Thank you for visiting. I wanted to introduce myself and share a little about the experience behind this website.
I am a qualified funeral arranger, with a background in the NHS as an administrator, PA and medical secretary. I have also worked as a keyworker in end-of-life care.
Through these roles, I have seen how much clear information and a compassionate approach can matter when people are facing difficult or unfamiliar situations.
Creating The Funeral Companion has allowed me to draw on that experience and remain connected to work that has meant a great deal to me since medically retiring.
The Funeral Companion is now part of Hadamley Information Services, which I founded to make practical information and free independent resources easier to find. Here, the focus remains on helping people navigate funeral arrangements, bereavement and loss.
I have been fortunate to receive support and contributions from former colleagues, whose experience has helped bring this project to life.
My aim is to create resources that are clear, useful and approachable, giving you space to explore the information at your own pace.
Thank you for being here.
With warm wishes,Tracey Anne

“Love never really dies and we will always hold our loved ones in our heart and memories.”

Read the full interview Here
The Funeral Companion may have started with my idea, but it hasn't been built alone. Along the way, a small group of former colleagues and friends have generously shared their time, experience, and honest opinions. They have answered my questions, offered constructive feedback, and helped me think about bereavement and funeral planning from different perspectives.
Each person has their own story, their own experiences, and their own reasons for wanting to support this project. Their insights have helped shape The Funeral Companion into a resource that is practical, compassionate, and centred on the needs of bereaved families.
I am incredibly grateful for their encouragement, their support, their kindness, and their willingness to be part of this journey. 

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