What to do When Someone Has Died

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Losing someone is never easy, and knowing what to do next can feel overwhelming. This guide explains the first steps to take after someone dies, helping you understand what needs to be done, when it needs to be done, and where to find further support. We are so sorry for your loss and hope that this website can help you through this difficult time.

We do provide many useful checklists and guides for you to use. Just click the CHECKIST button on the Menu bar.


Step 1: Obtain a Medical Certificate of Cause of Death

If the person dies in hospital, a doctor will usually issue the Medical Certificate of Cause of Death. If the person dies at home and the death was expected, contact their GP or the NHS service caring for them.

If the death was sudden, unexpected, or unexplained, contact 999 immediately. The police and other authorities may become involved, and the death may be referred to the Coroner.

If you're unsure what to do, the hospital staff, GP surgery or emergency services will advise you on the next steps.

Step 2: Register the Death

In England and Wales, most deaths should be registered within 5 days, although this can be longer if the Coroner is involved. You will usually need to make an appointment with the local Register Office.

Step 3: Arrange the Funeral

Once the death has been registered, you can begin making funeral arrangements.

You may wish to:

  • Choose a funeral director.
  • Decide between burial or cremation.
  • Select a date and venue.
  • Ask about estimated funeral costs.
  • Choose music, readings, flowers and personal tributes.
  • Consider whether you would like a religious or non-religious service.

Step 4: Tell Family and Friends

Let close family and friends know what has happened and share funeral arrangements when they have been confirmed.

Step 5: Notify Organisations

You'll need to inform organisations such as:

Many government departments can be notified using the Tell Us Once service, where available.

Step 6: Take Care of Yourself

Bereavement affects everyone differently. It's okay to ask for help from family, friends, your GP or bereavement support organisations if you need it.

Remember

You don't have to do everything at once. Take one step at a time, ask for help when you need it, and don't be afraid to lean on family, friends, your funeral director, or bereavement support services.

Grief affects everyone differently. There is no right or wrong way to grieve. Take each day one step at a time, accept help when it is offered, and remember that support is available if you need it.


The Funeral Companion is here to guide and support you every step of the way.