someone has died

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What to Do When Someone Dies

Losing someone is never easy, and knowing what to do next can feel overwhelming. This guide takes you through the first steps after a death, helping you understand what needs to be done and when.

Step 1: Obtain a Medical Certificate of Cause of Death

If the person dies in hospital, a doctor will usually issue the Medical Certificate of Cause of Death.If the person dies at home and the death was expected, contact their GP or the NHS service caring for them.If the death was sudden, unexpected, or unexplained, contact 999 immediately. The police and other authorities may become involved, and the death may be referred to the Coroner.

Step 2: Register the Death

In England and Wales, most deaths should be registered within 5 days, although this can be longer if the Coroner is involved.You will normally need to make an appointment with the local Register Office.

Step 3: Arrange the Funeral

Once the death has been registered, you can begin making funeral arrangements.You may wish to:

  • Choose a funeral director.
  • Decide between burial or cremation.
  • Select a date and venue.
  • Choose music, readings, flowers and personal tributes.

Step 4: Tell Family and Friends

Let close family and friends know what has happened and share funeral arrangements when they have been confirmed.

Step 5: Notify Organisations

You'll need to inform organisations such as:

  • Banks and building societies
  • Pension providers
  • Insurance companies
  • Utility providers
  • Council Tax
  • DVLA
  • HMRC
  • Department for Work and Pensions (DWP)

Many government departments can be notified using the Tell Us Once service, where available.

 

Step 6: Take Care of Yourself

Bereavement affects everyone differently. It's okay to ask for help from family, friends, your GP or bereavement support organisations if you need it.


Remember

You don't have to do everything at once. Take one step at a time, ask for help when you need it, and don't be afraid to lean on family, friends, your funeral director, or bereavement support services.

Grief affects everyone differently. There is no right or wrong way to grieve. Take things one step at a time, accept help when it is offered, and remember that support is available if you need it.


The Funeral Companion is here to support you throughout the journey.