Many families find comfort in spending time with their loved one before the funeral. For others, it doesn't feel like the right decision. There is no right or wrong choice—what matters is doing what feels best for you and your family.
Viewing is the opportunity to spend quiet time with the person who has died before the funeral. It allows family and close friends to say goodbye in a peaceful and private setting. Some people find this helps them come to terms with their loss, while others prefer to remember their loved one as they were in life.
Viewing usually takes place in the funeral home's private Chapel of Rest. The Chapel of Rest is a quiet, comfortable room where families can spend time with their loved one in privacy and peace.
Many funeral homes understand how important these final moments can be. If you wish, you may be able to:
• Sit quietly with your loved one.
• Spend time with family and close friends.
• Share memories together.
• Play quiet music that was meaningful to your loved one.
• Read a favourite poem, prayer or letter.
• Have a cup of tea or coffee while you sit and reflect.
• Simply sit together in silence.
There is no right or wrong way to spend this time. Some families stay for just a few minutes, while others choose to stay longer.
Most funeral homes ask families to make an appointment before visiting the Chapel of Rest. This ensures your loved one is prepared for your visit and allows you to have privacy during your time together. In smaller funeral homes, there may only be one Chapel of Rest, which is shared by several families. Appointments help avoid overlapping visits and ensure every family has the quiet time and dignity they deserve. If you would like to visit more than once, simply speak to your funeral director. They will do their best to accommodate your wishes whenever possible.
No. Viewing is entirely your choice. There is no expectation or obligation to do so. Some families choose to visit several times, while others decide not to visit at all.
Children can visit if their parent or guardian feels it is appropriate. It often helps to explain beforehand what they will see and answer any questions honestly and gently. Every child is different, and families should decide what feels right for them.
Your loved one's appearance may be different from how you remember them. Your funeral director will prepare them with dignity and care and will always advise you honestly if they feel viewing may not be appropriate. If you are unsure, don't be afraid to ask your funeral director what to expect before deciding whether to visit.
Many funeral directors will allow you to place a letter, drawing, photograph or another small personal item with your loved one, provided it is suitable for burial or cremation. If you have something special in mind, speak to your funeral director beforehand.
If your loved one has not been embalmed, your funeral director may recommend arranging your visit sooner rather than later. This is because natural changes occur after death, and an earlier visit may provide the best opportunity for a peaceful final goodbye .Depending on the circumstances of the death, your funeral director may also advise if viewing is not recommended or if there are any limitations. They will always explain the reasons with honesty, sensitivity and compassion.
Viewing your loved one is a deeply personal decision. Some people find it brings comfort, reassurance and the opportunity to say goodbye, while others choose to remember their loved one as they were in life. Whatever you decide, there is no right or wrong choice. Your funeral director will support your wishes with care, compassion and understanding.
Don't be afraid to ask questions. If you're unsure whether viewing is right for you, speak openly with your funeral director. They can explain what to expect, answer any concerns you may have, and help you make the decision that feels right for you and your family.